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Reduced-Risk Product* Mentor

Location: London, England (field-based)                                       

Start date: September 2020

Duration: 4 months (opportunity to extend for 12 months)

Salary: £25k pro rata plus up to £15k pro rata in target-related bonuses

Training: Comprehensive training provided between 17^th - 20^th August

A fantastic opportunity has arisen for a charismatic, connected and motivated individual who is looking for a new challenge; being a part of the UK launch of a new reduced-risk product*, developed by a global brand.

Working directly for TRO Group on behalf of the client, we have full-time positions available for Product Mentors, located in the London area.

As a Mentor, working autonomously with a flexible full-time schedule, you will help existing adult smokers and vapers understand the product, facilitating brand loyalty and advocacy in the process.

We want you!

Supporting the wider team, you will be the face of the brand in the field, managing your own diary and building your contact network.

Often working flexible hours and requiring a high level of initiative, this is a high-profile role and needs a person with certain characteristics and attributes;

-        Culturally connected, engaging, influential networker

-        Passion and enthusiasm for sales and generating leads

-        Socially connected, across multiple platforms

-        Affinity towards brands

-        Influential and authentic to the audience 

-        Confident, relatable, approachable and articulate

-        Proactive, adaptable problem-solver

-        Relentless energy, self-motivated and resilient

-        Knowledge of the reduced-risk products* category is beneficial

Key responsibilities:

-        Offering support to leads generated by Experts and through your own network

-        Convert leads and trialists to purchase

-        Scheduling and hosting weekly appointments (face-to-face and/or virtual)

-        Creating brand advocates, guiding consumers through their brand journey

-        Developing your own contact network to build long-term brand relationships   

-        Leverage social network to generate leads - within specific guidelines

-        Data capture

-        Asset management

-        Regular online reporting

What we will give you:

-        £25k pro rata salary plus up t

Reduced-Risk Product* Expert (Store Manager)

Location: London, England                                      

Start date: September 2020

Duration: 4 months (opportunity to extend for 12 months)

Salary: £30k pro rata

Training: Comprehensive training provided between 17^th - 20^th August

A fantastic opportunity has arisen for a charismatic, passionate and motivated individual who is looking for a new challenge; being a part of the UK launch of a new reduced-risk product*, developed by a global brand.

Working directly for TRO Group on behalf of the client, we have full-time positions available for Product Experts, located in the London area.

As an Expert, you will be key in driving consumer product education through trial, assisting with the initial phase of the brand journey.

We want you!

Supporting the wider team, you will be the face of the brand in a variety of retail environments.

This is a high-profile role and needs a person with certain characteristics and attributes, who can efficiently and effectively manage a retail environment;

-        Exceptional customer service skills

-        Retail management experience

-        Affinity towards brands

-        Confident, relatable, approachable and articulate 

-        Influential and authentic to the audience  

-        Self-motivated

-        Process-driven

-        Relentless energy, passion and enthusiasm

-        Adaptable and resilient

-        Knowledge of the reduced-risk products* category is beneficial

Key responsibilities:

-        Consumer engagement at designated retail locations

-        Education on product benefits

-        Offer in-store trial opportunities 

-        Merchandising and retailing of products

-        Generate leads

-        Data capture

-        Asset management

-        Comprehensive reporting  

-        Management of entire retail team

-        Store opening and closing procedures

What we will give you:

-        £30k pro rata salary

-        Great opportunity to learn and gain experience with immersive training to support you in the role

-        Incentives above and beyon